Rewards & Recognition
We are experts at rewarding folks for going Above & Beyond in their quest for excellence. Appreciation for a job well done is a fundamental human need. Employees respond to appreciation expressed through recognition of their good work because it confirms their work is valued. When employees and their work are valued, their job satisfaction quotient and productivity rises, and they are motivated to work even harder.
It’s important to establish criteria for what type of performance will constitute rewardable behavior. Some factors are:
- All employees/teams must be eligible for the recognition.
- The recognition must supply the employer and employee with specific information about what behaviors or actions are being recognized.
- Anyone who performs at the level stated in the criteria receives the reward.
- The recognition should occur as close to the performance of the actions as possible, so the recognition reinforces behavior the employer wants to encourage.
- You don't want to design a process in which managers "select" the people to receive recognition. This process is often viewed as "favoritism" or talked about as "it's your turn to get recognized this month." This is why programs that single out an individual, such as "Employee of the Month," are rarely effective.